What our customers have to say about us

See below some testimonials from our happy customers who have their loft conversion or house extension done by SMA Lofts. All of these loft conversions and extensions have been carried out in and around London.

This project was my first loft conversion, and in fact the first time I had ever employed a builder for any significant amount.

I went with SMA, even though their quote was slightly above the other two, because their people were very supportive, and appeared more experienced than the others.

This decision was justified by events, as the project progressed smoothly, being completed on time, to budget and to a very high standard of workmanship.

My aim was the maximise value on the property prior to sale, and the property was sold at a very favourable price within three days of being put on the market.
Mrs Nicholas T , Fulham SW6

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It went well, and I’m very pleased with the result. We had discussed at the beginning of you quoting for the works downstairs (e.g. the new kitchen), we didn’t really follow up on it. In hindsight it would have been great to have had a single contractor for all the work. Emmet and Phil were superb. It was very good, I would highly recommend SMA.
Mr Mark W , Hampstead NW6

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I would like to thank you all for the excellent work and service you provided over the summer months in relation to my loft extension. The new space is just wonderful and just what I dreamed of. I have had lots of admiring comments and praise from both family and friends.

I particularly appreciated the way the team worked together and the ‘can-do’ attitude and professional work of all involved from the very start of the project. Although everyone worked very hard to meet my deadline at the end of September, good humour always prevailed. When some minor problems occurred, they were resolved swiftly and efficiently. I have nothing but praise for your company and would certainly recommend you to anyone thinking of extending into their loft. I shall also contact you in January to organise some other ground floor extension work I would like to do in my house in May or June 2014.

May I especially commend the work of David Ward at the design stage, of Bobby and Sam whose supervision was excellent and, last but not least, of Laura without whom the wheel would grind to a halt. She was extremely good at co-ordinating, very patient with me throughout the project and acted fast and efficiently, for which I would like to thank her.

I wish you all a very happy end of the year and well-deserved rest over the holiday.
Jacqueline A, Ealing W13

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We are really delighted with our new loft and shower room and the experience was so much better than we anticipated! All your team without exception, are extremely hard working and thoroughly professional.
Annabel Askham, Teddington TW11

We were delighted with the Dorma SMA built for us. The work was completed within the specified time frame and the price quoted at the start was the price we paid at completion. The work was carried out with an absolute minimum of disruption and to an extremely high standard.
Howard Jones, London N4

In general, we are delighted with the result of our loft conversion. The quality of workmanship was outstanding and the cooperation and willingness of your team were exemplary. Neighbours in Dora Road have commented on the speed and efficiency of the external build as well as the very high standard of finish and minimal degree of disruption to themselves.

If we were to do the conversion all over again, I don’t think that we would change anything significant.

In so far as individual contributions are concerned, we would like to mention in particular Teresa Mahon, whose help and advice in preparing the initial specification and offer document was quite outstanding. No details were overlooked or left to chance and her meticulous attention to detail resulted in a very smooth running project. As far as the build itself was concerned I cannot commend Craig more highly. The initial build was completed in only 3 weeks which was remarkable and disruption to our domestic life was considerably less than we had expected. His work ethic, commitment and willingness were absolutely first class. I should also mention Sam whose role as coordinator and trouble shooter was much appreciated, especially considering the obvious demands on his time from other ongoing projects. Brian Covell in the office was also most helpful in the latter stages of the project. The individual craftsmen were all first class, in particular the 2 Roofers and Sean the Carpenter.

For all that, we would have no hesitation in recommending SMA to anyone considering a similar project. in fact, we have already sung your praises to a number of our friends.

With kind regards,
Mr & Mrs Richie , Wimbledon SW19

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Thank you very much for your teams hard work, the loft is great and we are very happy with the outcome. Sam was excellent and we would be happy to act as any reference for your customers.
Bowden & Ms Cooner, Chiswick W4

Thanks to you and all the gang for a job well done.
Colin Dolphin, Northfields W13

What can I say? Thanks so much for all the hard work on the loft, it’s been a pleasure having the team around. From day one, everything happened both smoothly and efficiently. I’d prepared myself for there to be so much more disruption and mess, however it never materialised other than what would normally be expected on a project of this size. A big thanks to everyone involved for giving us such a beautiful loft conversion. I will most certainly be recommending you to our friends and family in the future. Regards.
Mr & Mrs James , Ealing W13

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The conversion went extremely well. It was done incredibly fast we thought with less disruption than we imagined. The final result is truly superb and lots of people have commented on what a good conversion it is.
Will Hurst, London W7

The process of doing the conversion was as painfree as such a major structural change could be. I was kept fully informed about what to expect at each stage and the team were a pleasure to work with. They were highly professional, stuck to their commitments and went to great trouble to keep thing tidy as they went. The final snagging list was small and all the items were dealt with immediately and professionally. I was delighted with the overall result. All four were also genuinely lovely to deal with, explaining clearly what needed to be decided by when and what all the options and tradeoffs were (a real bonus for a single woman).
Fiona O’Reilly , Twickenham

We are very pleased with the final result. Everyone who worked on site were very helpful and professional. Very happy with all of them.
Paul Dixon , London, W10

The loft conversion was done to a very high standard and I am delighted with the end result.
Jean-Luc Eberlin , London, NW6

We are delighted with the result. The whole process ran very smoothly and efficiently with minimal disruption to our busy household. Craig was excellent and worked unbelievably fast at the start of the build. He was great fun and always cheerful. Andy (Sparky) was also great, and nothing was too much trouble for Sam who project managed everything and always came over at the drop of a hat if something needed sorting.
Mr & Mrs Thackery , London, W12

We’d like to thank you all at SMA for the successful completion of our project, on time and to budget. All you associates were courteous and polite and the work was finished to a good standard.
Mr & Mrs Beckett, Brentford TW8

We are so very happy with all the work you have done for us recently. The loft is amazing; the standard of work from day one was second to none, from organisation, quality of work, politeness of all the men, always leaving the site tidy every evening. The downstairs extension – kitchen was far from straight forward for you; however nothing was too much trouble for Sam & his great team. Scott McCabe Associates (SMA) stands for quality & expertise. We are so happy we were recommended to your company and will recommend you to anyone who asks who did our work. The kitchen space is more than we could ever envisaged, the result is truly amazing, thank you.
Mr & Mrs A Foster , Twickenham, TW2

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This is the second loft that we have constructed through SMA, which says it all, really. We had no hesitation in using them after our first loft conversion, as the service that we received was absolutely first class. The process was made clear and transparent from the start, and the whole team were an absolute pleasure to deal with. Whenever there were any snags to deal with, (of which there were very few!) Sam was always available to problem solve, and really showed an attention to detail that was very much appreciated. I recommend SMA to anyone who is thinking of doing a loft conversion.
Mr & Mrs Mankowitz